Our week of features to mark 心理健康 Awareness Week 2021 (10th - 16th May) continues with the UK's No.1 .软件测试提供商 Edge Testing.
We spoke to them to find out how they promote good mental health and wellbeing amongst their workforce, support their colleagues and measure the success of the initiatives they have in place.
How does your business go about supporting your employee’s mental health and promoting wellbeing?
像许多雇主一样, we offer 24/7 counselling to a confidential helpline so any colleagues can reach out and obtain advice. More recently through our perk box membership we have offered free subscription to AURA which is like Headspace and offers mediation, 生活指导, 故事, 音乐 & 认知行为治疗的建议. It allows you to track your personal mindful days and gain badges for time spent investing in your well-being.
Are there any measures that you have put in place over the past year in order to protect and support your employee’s mental health following the move to remote working?
这一流行病以不同的方式影响着我们每个人. We took a proactive stance to support our colleague’s wellbeing when our Managing Director Sharon Hamilton contacted all 140+ colleagues personally to see how everyone was doing. This personal contact was very much appreciated by our colleagues and demonstrated our “people focussed” value in operation.
In our regular full company teams calls, Sharon has promoted the importance of taking regular breaks. 我们的高级团队也以此为榜样, 所以这一行的每个人都知道这就是我们的工作方式.
你使用什么特定的工具吗, platforms or software in order to support and promote mental health and wellbeing, 你找到他们有多成功?
应用程序真的很有用, 我们的AURA应用程序有很好的功能, however I do still believe that the best way to check in with colleagues is to be really old fashioned and pick up the phone, 给他们打个电话.，第一个问题和第二个问题是你好吗?
对于那些可能正在挣扎的员工，你能提供什么支持呢?
Our team of service delivery managers really care about their teams and regularly reach out to check everything is ok. A member of our HR team regularly checks in on those colleagues who are especially missing the social interactions of the workplace or where colleagues have discussed personal concerns or anxieties.
心 & the 心理健康 Foundation have a range of information available which can be helpful.
Are there any ways that your company culture encourages healthy habits amongst your workforce?
The regular reinforcing of the importance of taking breaks away from your desk and knowing that it is ok not to always be at your desk, helps to alleviate some of the anxieties of the “always on” culture which can be part of working from home.
我们已经提醒同事使用缩放的一些简单的最佳实践, 比如公司没有规定你的相机必须开着, 尽量避免预约电话，这样他们就可以背靠背了. A short amount of time for a quick comfort break and importantly to allow your brain to shift from discussing one topic to another helps us all be more effective and reduced stress.
Making sure that are colleagues are working safely at home is very important to us. 所有同事都得到了一笔预算，用于购买在家安全工作的设备. 不需要很多表格, or Display screen equipment assessments – if our colleagues said they needed some equipment – we paid for it, 再次采用“以人为本”的方法.
你如何衡量心理健康或福利项目的成功?
我们调查了同事们现在的感受, their views on post- pandemic working and any feedback on what we as a business can do differently or better to help our colleagues health and wellbeing. This feedback will help us plan out our approach to the easing of lockdown and hybrid working. It is important to check in individually and seek individual views as we have all lived through a slightly different different experience of lockdown , 有些人独自生活, 有些在泡泡里, some have lost family members and some have enjoyed being able to spend more time with those within their household. We are all each looking at the future differently as have experienced a different past.
What differences have you seen since implementing workplace wellbeing initiatives?
We haven’t implemented any wellbeing initiatives with the aim of improving any metrics in our business– we just want our people to enjoy being part of our team, 还有Edge这个大家庭 & Eurofins数字测试. Being able to talk to colleagues and peers about issues that worry them and having access to support tools are all part of being in our family.
What advice would you have for start-ups or small businesses who may not have any mechanisms in place currently to support their employees?
你关心你的同事吗? 如果是这样的话, 我鼓励你通过问这个问题来表现出来……你好吗, 认真倾听答案.
There are lots of activities or initiatives you can promote to help promote self care/wellbeing, for example from sharing pictures/故事 of how colleagues relax (perhaps a picture of their favourite walk), sending a postcard or note to a colleague showing how much you appreciate them or encouraging colleagues to be active (like a step challenge) are all great ways to highlight health and wellbeing. 大型和小型组织都可以使用这些工具.
If you're a 十大网博靠谱平台的数字 member and would like to share your organisation's approach to mental health & 福祉，或想参加未来的功能，请发电子邮件 thom@ycdwkj666.com.
