英国的平均离职率约为15%, 尽管不同行业的数字有所不同. Last year (2019) ExpertHR reported the average turnover rates in media and advertising at 17%, 技术18.在销售和营销员工中，这一比例高达31%.
Do you know what your employee turnover rates are and how much it’s costing your agency in recruitment and lost revenue each year?
人们离职的原因有很多. 如果工作环境不健康，员工就会离开, they have misaligned values or t在这里 is a lack of benefits that show you care. What used to be considered as perks are now expected as the minimum from the millennials and gen zers.
Before I delve deeper into ways to boost retention, I suppose it’s worth mentioning recruitment. 你多久评估一次这方面的流程? 与你的新员工就他们的工作角色进行清晰的沟通, 对他们的期望是什么, 你们在培训方面提供了什么, support and career development will avoid any mistrust and relationship breakdowns in the future.
你处在一个竞争激烈的市场中，尽你所能, but is t在这里 something you’re overlooking when it comes to improving your employee retention rates?
尽管我尽量避免说脏话, I’m afraid it’s going to have an impact on our lives for quite some time. Think you and your teams have done well to have kept operating over the past four months? 我有消息要告诉你, unless your team has been properly supported with their health and wellbeing, BURNOUT will soon be a huge problem for your employees and your business. If you think this has nothing to do with retaining staff then read on for some ideas on how you can increase team morale, 忠诚, 通过减少员工流动率来获得利润.
1. 监控员工满意度
A reason why employees choose to find alternative employment is through boredom or feeling unhappy in their role. Keep your eye on team members that don’t contribute or get involved with the wider team, this is a sign that they could have disengaged and are ready to jump ship. This can also be a sign that they may not be coping in general and they could be suffering from stress or a mental health problem that has caused them to withdraw.
Employee satisfaction surveys are quite an easy task to do, so I was shocked to read in Wow公司的2020年基准报告 that 23% of the 956 Agencies surveyed never measure staff satisfaction/engagement and a further 21% only measure this annually. 如果你不知道员工的感受, 那么你怎样才能让他们给你最好的回报呢?
If you aren’t measuring employee satisfaction, t在这里 has never been a better time to start. Clear communication on what you are trying to achieve is key to successful participation. 当人们回应时，你必须回应. 行动, when people see you are listening to them and making changes for their better, 你将与你的团队建立更好的关系. 反过来，谁会感到更快乐，拥有更好的工作满意度.
2. 改善管理培训
Have you ever heard the saying, “An employee never leaves a company, they leave a boss”?
如果你正在失去最有才华的员工, 你可能不得不考虑这可能是由于管理不善. Most people get the position of manager because they are good at their job, 不一定是因为他们擅长管理人员.
对管理人员的培训应反映这一点, to best equip them with the 技能 and knowledge needed to best perform in their role but to also support their teams.
以我们的机构健康和幸福问卷为例 it contains a section of questions that aim to find out if managers have had training to confidently advocate and encourage good health and wellbeing practices to those they directly manage, 在其他有用的问题中，你可以问你的机构.
3. 有员工保留策略吗
我知道，现在似乎什么事情都有策略. However poor retention could be costing your businesses a fortune, without you even realising it!
It’s often a kick in the teeth or a stab in the back when someone resigns, 但其实不必是这样的. 你有没有想过这对某些人来说是极端的求助?
如果他们是一个优秀的员工, you should be doing everything in your power to keep them at your agency. If that fails, then collecting feedback from all leavers is critical to your long-term success. 如果可以的话，从反馈中学习，帮助自己提高!
4. 薪酬及福利
作为留存策略的一部分, you should ensure that employees are competitively compensated with their experience, 技能, 和你的公司呆在一起. Penny pinching in the short term will cost you in the long run when you look at the costs of recruiting and training due to a high turnover rate.
然而，谁付出最多，谁就能得到最好的人才的日子已经一去不复返了. Employees want more than just money; they want experiences and rewards. 他们想要一个关心他们和他人的雇主. People want their employers to provide environments w在这里 they can achieve fulfilment, 意义和回馈社会.
A recent survey by Peldon Rose found that 76% of Gen Z said it’s vital their employer promotes wellbeing. They are expecting leadership to create a working environment with their health and wellbeing in mind.
Will employees leave your organisation for an employer that offers health and wellbeing benefits at the core of their employment package and culture?
5. 检讨你的人力资源
T在这里’s no doubting that recent times have been difficult for most organisations in different ways. 如果你的员工流动率很高, now might be a good time to stop on-boarding new recruits and review your current situation.
Perhaps earlier growth phases meant you took on too many people at one time. 评估一下你现在的员工, 他们对你要求他们做的事情是否熟练和了解? 他们的培训和发展是否存在差距? 他们最近做过评估吗?
这将提高当前员工的士气和忠诚度, up-skilling individuals and preparing them for the busier times ahead and hopefully plugging the loss of further employees.
我希望这些信息对你有用? I'm always happy to chat with any business owners who think they may need help, 但不知道从哪里开始，也不知道该怎么做. 你可以安排一个非正式的电话 在这里 记住你可以带上我们的 机构健康和福利调查表 看看你的表现如何.
If you are interested in more blogs around workplace health and wellbeing then visit our website inhousehealth.
